Please see below a list of roles that I performed while working at SunGard / FIS:

Project Manager

• Leading a team of professional services consultants to Implement our credit risk solutions, for projects ranging from $10k to $250k, with a proven record of reference-able clients.

• Standardizing implementations by documenting processes and artifacts, reducing implementation times 15%.

• Implementing formal project management tools and techniques to manage stakeholders expectations and drive projects to successful completion.

Technical Consultant

• Technical Solutions Architect for over 30 Financial Institutions across 15 countries around the world.

• Responsible for correctly sizing and fine-tune complex client environments for optimal performance.

• Assisting clients implementing and maintaining Citrix farms and VMWare virtual servers and workstations.

• Implementing SSO Authentication using technologies like Kerberos, Okta, OpenID, LDAP and others.

• Ensuring that all the implementations are in compliance with internal and external auditors requirements and regulations.

• Keeping at least an 89% billable rate.

Account Manager

• Taking over account management responsibilities for all clients in the Iberia region.

• Improving relationships with assigned clients, bringing over $400k in additional revenue by upselling and cross-selling opportunities.

• Assisting the sales team on presentations for new logos in the region.

• Gathering client requirements and work with the implementation team to help streamline processes and improve client's satisfaction.