

SunGard / FIS
Lead Senior Technical Consultant
[2010 - 2019]
Please see below a list of roles that I performed while working at SunGard / FIS:
Project Manager
-
Leading a team of professional services consultants to Implement our credit risk solutions, for projects ranging from $10k to $250k, with a proven record of reference-able clients.
-
Standardizing implementations by documenting processes and artifacts, reducing implementation times 15%.
-
Implementing formal project management tools and techniques to manage stakeholders expectations and drive projects to successful completion.
Technical Consultant
-
Technical Solutions Architect for over 30 Financial Institutions across 15 countries around the world.
-
Responsible for correctly sizing and fine-tune complex client environments for optimal performance.
-
Assisting clients implementing and maintaining Citrix farms and VMWare virtual servers and workstations.
-
Implementing SSO Authentication using technologies like Kerberos, Okta, OpenID, LDAP and others.
-
Ensuring that all the implementations are in compliance with internal and external auditors requirements and regulations.
- Keeping at least an 89% billable rate.
Account Manager
-
Taking over account management responsibilities for all clients in the Iberia region.
-
Improving relationships with assigned clients, bringing over $400k in additional revenue by upselling and cross-selling opportunities.
-
Assisting the sales team on presentations for new logos in the region.
-
Gathering client requirements and work with the implementation team to help streamline processes and improve client's satisfaction.