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FirstService Residential

Technical Team Leader

[2005 - 2010]

TASKS
  • Supervised the Development Team and performed as a link with the business to enhance, support and maintain all the Enterprise Applications; including the VoIP platform, iPhone apps, Accounting Software, Business Intelligence Application and the Webservices platform that serves our partners.

  • Supervised the Support Team to ensure proper delivery of SLA. Implemented a ticketing system to better manage requests and set expectations accordingly.

  • Architect the internal ERP system and client-facing website to manage real estate units.
  • Developed applications using Classic ASP, JavaScript, C# .NET, MySQL and Objective-C.
ACCOMPLISHMENTS
  • Developed an iPhone application to allow Property Managers capture violations and accounting information.

  • Developed a solution to automate the HR department, with tools to handle the employee life cycle, payroll processing and reimbursable payroll billing.

  • Implemented SOA platform to communicate with all vendors for employees’ benefits (Health Care, Dental, Vision, Life Insurance, 401k, etc.).

  • Automated the processing of invoices for the AP/AR department and schedule the ACH transactions.

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